Privacy Policy

Introduction

This Privacy Policy describes how Anek Kumar and its affiliates (collectively “Anek Kumar,” “we,” “our,” “us”) collect, use, share, protect, or otherwise process your information/personal data through our website www.visionwavetechnology.com (hereinafter referred to as “Platform”). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information we may collect includes, but is not limited to, personal data provided during sign-up/registration or usage of our Platform, such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. With your consent, we may collect sensitive personal data, such as your bank account, credit or debit card details, or biometric information (such as facial features or physiological data) when certain features are used. All data collection adheres to applicable laws. You always have the option to withhold certain information by choosing not to use specific services or features on the Platform. We may also track your behavior, preferences, and other details provided on the Platform for aggregated analysis. Additionally, we may collect information related to your transactions on our Platform and third-party business partner platforms. If a third-party business partner collects your personal data directly, their privacy policies will apply. We are not responsible for third-party privacy practices or content, and we encourage you to read their privacy policies before disclosing any information.

Usage

We use personal data to provide requested services and enhance customer experience. We may use your data for purposes such as resolving disputes, troubleshooting issues, informing you about offers, products, services, and updates, customizing your experience, preventing fraud or other criminal activities, enforcing our terms and conditions, conducting marketing research, and other similar purposes as described during data collection. You may opt-out of certain marketing uses at any time.

Sharing

We may share your personal data within our group entities, corporate affiliates, and third-party partners to provide you access to products and services offered by them. These entities may also market to you as a result of such sharing unless you opt-out. We may disclose personal data to third parties like sellers, business partners, logistics providers, prepaid payment instrument issuers, and other services you opt for. Disclosure may be necessary for service provision, legal compliance, user agreement enforcement, or marketing activities. Additionally, we may disclose personal data to government agencies or authorized law enforcement if required by law, or if necessary, to respond to legal processes, protect user rights, or ensure public safety.

Security Precautions

To protect your personal data from unauthorized access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures. While we adhere to security guidelines and use secure servers, transmission of information over the internet cannot be guaranteed as completely secure due to factors beyond our control. By using the Platform, you accept the inherent risks associated with online data transmission. Users are responsible for maintaining the confidentiality of their account login and password..

1. Information We Collect

We collect the following types of personal information:

Personal Details: Name, date of birth, address, phone number, email ID, etc.
Sensitive Personal Data (with consent): Bank details, payment card information, or biometric data.
Behavioral Data: Browsing patterns, preferences, and transactions on the Platform or related third-party platforms.
Automated Data Collection: Information like IP address, browser type, and cookies for improved user experience.

You may choose not to provide certain information, but this may restrict access to some services or features.

2. How We Collect Information

We collect personal data through:

Registration on the Platform.
Voluntary submission of information (e.g., forms or surveys).
Automated methods like cookies, web beacons, and tracking technologies.
Third-party integrations for analytics, marketing, and payment processing.

3. How We Use Collected Information

We use personal data for:

Fulfilling service requests and providing seamless customer experiences.
Informing users about offers, updates, and new services/products.
Preventing fraudulent activities and enhancing security.
Conducting market research to improve services.
Complying with legal obligations.

You can opt out of marketing communications by following the instructions provided in such communications.

4. Sharing of Information

We may share your personal data with:

Affiliates and Partners: To provide services, fulfill transactions, or offer promotions.
Service Providers: Such as logistics, payment gateways, and IT providers, solely for service delivery.
Government Authorities: If required by law or for legal compliance.

We do not sell or rent your data to third parties for marketing purposes.

5. How We Protect Your Information

We adopt industry-standard security measures, including:

Secure servers and encrypted transactions.
Restricted access to personal data within our organization.
Regular audits to monitor compliance with security protocols.

However, no method of data transmission is 100% secure. Users are advised to safeguard their login credentials.

6. Data Retention and Deletion

Personal data is retained only as long as necessary for its intended purpose or as required by law.
Users can delete their accounts anytime, subject to the resolution of pending issues or legal requirements.

Anonymized data may be retained for research and analytics.

7. Your Rights

You have the right to:

Access, update, and correct your personal data.
Withdraw consent for data processing (with potential limitations on service access).
Request account deletion by contacting us at the email below.

8. Consent

By using our Platform, you consent to:

The collection, use, and sharing of your personal data as outlined in this Privacy Policy.
Receiving communications via email, SMS, or calls regarding services and updates.

To withdraw consent, contact us with “Withdrawal of Consent for Personal Data” in the subject line.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Significant changes will be communicated via email or notices on the Platform.

10. Contact Information

If you have any privacy-related queries or concerns, contact us at:

Email: support@visionwavetechnology.com
Phone: +91-7617408866
Address: Aligarh, Uttar Pradesh, India

Shopping cart