Shipping & Delivery
Last updated: July 2026. How and when we deliver digital products and marketing services.
Visionwave Technology provides digital products and marketing services delivered electronically. This policy outlines our delivery process and expectations.
Delivery of digital products
Reports, templates, creative assets and other digital deliverables are sent via email or a secure download link, typically within 1–2 business days of confirmation unless otherwise agreed. Some products/subscriptions grant immediate access.
Delivery of marketing services
Timelines for ongoing services — SEO, paid ads, social media management, web development — are set out in your service agreement. Onboarding or strategy sessions typically begin within 2–3 business days of confirmation, with progress reports shared on the agreed cadence (weekly or monthly).
Delays
In the rare event of a delay, we will notify you promptly and work to resolve it within 3 business days.
Non-receipt
If you do not receive your digital product or service as expected, please contact us immediately via our contact page so we can resolve it quickly.