Privacy Policy
Last updated: September 2026. This policy explains how Visionwave Technology handles your information.
This Privacy Policy describes how Visionwave Technology ("we", "our", "us") collects, uses, shares and protects your information when you visit this website ("Platform") or use our services. It is published in line with the Information Technology Act, 2000, the applicable Rules made under it, and the Digital Personal Data Protection Act, 2023 (India). By using the Platform, you consent to the practices described here.
1. Information we collect
We collect the following categories of information:
- Information you provide: name, email, phone number, company name and project details submitted through our contact forms, audit forms and free tools.
- Usage and device data: pages visited, time on site, referral source, approximate location, browser and device type, collected through analytics.
- Cookies and similar technologies: small files used to run the site and, with your consent, to measure performance.
Our free tools (for example the image compressor) process files entirely in your browser, we do not receive or store those files on our servers.
2. How we collect it
We collect information directly when you fill a form, contact us or use a tool, and automatically through cookies and analytics when you browse the Platform.
3. Why we use your information (purpose)
We use your information to respond to enquiries, prepare requested audits or proposals, deliver and improve our services, operate and secure the Platform, comply with legal obligations, and, only with your consent, send occasional updates or offers. We process data on the basis of your consent, our legitimate business interest, or to perform a contract with you.
4. Cookies and analytics
We use essential cookies for core site functionality and optional analytics cookies (such as those used by web-analytics or advertising platforms) to understand traffic and improve the site. You can accept or decline optional cookies through our consent banner, and you can clear or block cookies in your browser settings at any time.
5. Sharing and disclosure
We do not sell your personal data. We share it only with trusted service providers who help us operate (for example email delivery, hosting and analytics providers), who are bound to use it only for those purposes, or where disclosure is required by law, regulation or a valid legal request, or to protect our rights and safety.
6. Data retention
We keep personal data only as long as needed for the purposes above or as required by law, after which it is deleted or anonymised. Enquiry and client records are typically retained for the duration of our relationship and a reasonable period thereafter for legal and accounting requirements.
7. Data security
We apply reasonable technical and organisational safeguards, including HTTPS encryption and access controls, to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, withdraw consent, or object to certain processing. To exercise these rights, contact us through our contact page. We may need to verify your identity before acting on a request.
9. Children's privacy
The Platform is intended for business users and is not directed at children under 18. We do not knowingly collect personal data from children. If you believe a child has provided us data, please contact us so we can remove it.
10. Grievance redressal
In accordance with the IT Act and Rules, if you have any grievance regarding the processing of your personal data, you may contact our Grievance Officer through our contact page with the subject line "Privacy Grievance". We will acknowledge and address valid grievances within the timelines prescribed by law.
11. Third-party links
The Platform may link to third-party websites and platforms. This Policy does not cover their practices, and we encourage you to review their privacy policies.
12. International users
We primarily store and process data within India. If you access the Platform from outside India, you consent to the processing of your data in India under this Policy.
13. Changes to this policy
We may update this Policy from time to time. The revised version takes effect when published on this page. Please review it periodically.
14. Contact
For any privacy question or request, reach us through our contact page.